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Data Protection Policy


Personal Information Protection Act (the “Act”)
In B. Braun, we are committed to a trust based cooperation with all parties whom we deal with such as our clients, doctors, advisers and employees. Keeping information in particular personal information secure is an aspect of this trust which we take seriously.

B. Braun is subject to privacy principles under the Act and this notice is intended to outline how we intend to keep secure the personal information of individuals (“data subjects”) and to ensure that the rights of data subjects are protected.

Before we collect any personal information, we seek to inform data subjects of (i) our name; (ii) the purpose for which their personal information is collected, used and processed; (iii) the data subject’s right to access or refuse to provide such personal information; (iv) the categories of personal information we will collect, process and use; (v) the period, area, recipients, and manner for use of personal information; and (vi) the consequences if data subjects choose not to provide their personal information (the “Prior Notification”).

Notice and Choice

Please be aware that you have the right to make a choice not to provide your personal information and may revoke your consent to the collection, processing or use of personal information. Please however be aware that certain services we provide and the continuation thereof may require the processing of such data and if you refuse such collection, processing and/or use, we may discontinue our relationship with you.

General Information on Processing of Personal information

This data protection statement applies to data, including personal information which B Braun collects about a data subject.  Personal information may be individual data or source or from a combination of individual data by which data subject can be indentified.

The process by which we gather, process and use the personal information of a data subject is in compliance with the Act as well as the data protection regulations of the Federal Republic and Germany and also of the European Union. Under no circumstances will B. Braun pass on the personal information of a data subject to third parties outside of the B. Braun Group of companies (being B. Braun Melsungen AG and its subsidiaries worldwide) without the data subject’s consent.

Within the B. Braun Group, compliance with legal requirements, including the Act, and with this Policy is monitored.


Categories of personal information we collect, process and use

The nature and type of data we collect and the source of such information varies depending on the nature of the relationship we have with the information subject and may include:-

• personal information which we collect from our website, if such information has been voluntarily provided or where such information is required for the purposes of providing the service which a information subject requires.
• personal information which we collect on application forms or other information forms such as name, address, email, telephone, occupation, income.
• personal information from credit bureau reports and credit reporting agencies.
• personal information from governmental agencies

Specifically, the personal information we collect may include name, home telephone number(s), cell phone number(s), address(es) for communication and permanent address, photo(s), email address(es), bank A/C(s) and name(s), ID number, passport number, age, gender, date of birth, place of birth, nationality, height, weight, blood type, character and personality descriptions, marital status, number of children, dependent(s), member(s) and relative(s) of family, parents, co-inhabitant(s), hobby(ies) and habit(s), educational degree, skill(s) or qualification, exam record(s) or other training records, work experiences, place of work, and health check result,


Purpose of collecting personal information

Personal information is used to provide products and services and to inform about products and services offered by B. Braun and may include:-

• for the purposes of technical administration of our website.
• statistical analysis
• developing new products and services
• registration for programs or offers upon your request
• providing services offered to you
• payment processing for purchases
• protection against or identifying possible fraudulent transactions,
• where permitted by law, to supply customized, unsolicited offers and information about B. Braun and services
• developing and providing advertising adapted to our customers
• profiling and determining service preferences
• finance and marketing operations and/or as required by the terms and conditions of business and other business administration purposes including credit monitoring and control purposes.
• to meet regulatory and legal requirements
• for risk management
• for all other purposes incidental and associated with the above

Disclosure of Personal information

Personal information will be kept confidential but may be disclosed to the following categories of parties around the world for the purposes set out below:-

• to any B. Braun Group companies in and outside of Taiwan
• to our advisers, including consultants, advocates and solicitors for purposes of determining our rights and enforcing any agreement with data subjects
• any agent, contractor or service provider to whom we may have outsourced services to, subject always that such parties acknowledge the confidentiality and rights of the data user and to comply with the provisions of the Act.
• to regulatory authorities or notified bodies including bodies providing quality certification of our products upon their request
• to such other parties as may be permitted under law.

Where dissemination of information is cross borders, we will ensure that the standards of protection afforded by the party to whom the information is disclosed is no less than that observed by the Company.


Period, Area and Manner for Use of Personal Information
Subject to the above-mentioned purposes, personal information which we collect from you is processed and used for such period as may be necessary for the specific purpose and may be transmitted between Taiwan and any other area outside of Taiwan as well as being used and processed in any electronic or non-electronic manner(s).

Sensitive Personal Information

Unless we specifically request or invite it, we ask that you not send us, and you not disclose, any sensitive personal information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, medical treatment and health, criminal background, genetic information, sexual life, or trade union membership) on or through the websites or otherwise to us. In those cases where we may request or invite you to provide sensitive information, we will do so with your express written consent.

When dealing with Sensitive Personal Information, for a purpose not directly linked to the primary purposes of collection as stated in the preceding section, we will generally seek your written consent before use of such information. Disclosure or use of such information without consent is limited to circumstances permitted by law.

Data Subject’s Rights

Under the Act, a data subject has the right to access personal information which an organization holds about the data subject. At a data user’s request, we will inform you in writing and in accordance with applicable law, whether we have stored any personal information and if so, the information stored.  Under the Act, a data subject is also entitled to request for review, duplication, supplement, correction, deletion and/or discontinuance of collection, processing or use of any of his/her personal information unless such request will contradict the obligations which we should perform under applicable laws.

Under the Act, a data subject is also entitled to be informed if we are in receipt of personal information by any means other than direct providing of such information by the data subject and in such event, a data subject is further entitled to be informed of the sources from which we receive his/her personal information and we will also provide a data subject with the Prior Notification before we process and use such personal information. If in the course of using our products or our services, any personal information of a data subject becomes known to us, we will endeavour to inform the data subject as soon as possible.

Data users have a right to correct and block such personal information. Data users may also withdraw consent to the processing and storage of personal information, if not needed for legal reasons or for processing any existing contractual relationship. Information may also be deleted if such information is no longer subject to retention policies.

In order to assist us in validating the identity of any person requiring access, we will ask for verification documents to substantiate identity.

Where personal information has been used for purposes of marketing communications, you may opt out of such communications by notifying us and we will seek to comply with your request(s) as soon as reasonably practicable.

Protection of minors

As a general rule, children and persons under the age of 20 years (hereinafter collectively referred to as Minors) should not disclose personal information to us without the consent of their parents or guardians.  We do not solicit personal information from Minors and we do not knowingly collect personal information from Minors, use said information in any way or disclose said information to third parties without authorization.

Transmission of information over the Internet

The Internet is a global platform.  By using our websites, or communicating with us electronically via contact forms, you agree to the unencrypted transfer of all information that you want to send us.  Due to the nature of operations on the Internet, and the inherent systemic risks, all information transfers initiated by you occur at your own risk.  The only exception to this is if we offer you an encrypted transmission path.

Security measures

We have taken reasonable precautions to ensure the security of your information.  Your personal information, as stored by us, which you for example have entered on HTML pages (contact forms), are transferred in an encrypted format (SSL – Secure Socket Layer)  over the public data network to our Internet service provider, from there to the respective data processing systems of the B. Braun companies responsible for the triggered transactions, or to the appropriate contractual partners of B. Braun and are placed into storage.


This privacy policy applies to all personal information gathered and processed by B. Braun.  In rare cases, the B. Braun Internet sites link directly to the websites of another party, for which the respective party itself is then responsible.  However, any switching of this kind to external websites will be clearly announced to you in advance.  We accept no responsibility for the handling of your personal information by the operators of other websites.  When you exit B. Braun Internet sites, we therefore recommend that you ask all operators of the linked websites for their personal information protection policies.

Cookies and etracker

Cookies are small text files stored locally by the site visitor’s web browser.  Cookies are a common feature on almost all websites; they enable us to make our Internet site as convenient as possible for you to use.  If you reject the use of cookies (this is an optional setting in your browser), you can still use our website (although some restrictions might apply).  This website uses technologies provided by etracker GmbH (http://www.etracker.de) to collect and store  which have been made anonymous.  Cookies, which collect and store data exclusively in pseudonymous form, may be utilized for this purpose.  Based on this data, usage profiles are creased under a pseudonym.  The data are not used to personally identify any visitor to this website and are not merged with the data relating to the holder of the pseudonym.  You can object to this data being collected and stored at any time; this objection will then continue to apply in the future.


B. Braun uses AddThis in order to make it easier for visitors to set bookmarks and share interesting content on the social web.  Information about the privacy policy of AddThis is available in the AddThis privacy policy.  B. Braun does not collect or store any personal information that is sent to the AddThis service.

Accessing our Privacy Policy

You can view and print out this Privacy Policy from our website via the “Privacy Policy” link.

Contact person in personal information protection matters

If you have any questions, requests for verification or correction personal information or complaints regarding the processing of your personal information, please contact us via the following:

E-mail us at: compliance.tw@bbraun.com

or write to us:

B. Braun Taiwan Co., Ltd.
9F, No. 152, Jiankang Road,
Songshan District, Taipei 105, Taiwan

Attn:  Compliance Office

We will endeavour to respond within a reasonable period of time, usually 30 days.

If you have any reason to believe that we have breached our obligations under the Act,  please write or email to us using the contact details above. In your letter or email please:
• Tell us the details of your complaint including relevant dates and third parties (if any);
• Provide copies of any relevant documents or correspondence;
• How you would prefer for us to contact you with our reply.
We will:
• Acknowledge receipt of your complaint within 2-3 business days;
• Provide you with a written response to your complaint within 30 business days - depending upon the complexity of your complaint this could be at an earlier or later time.


  • Further Information

  • Public Directory of Procedures of B. Braun Melsungen AG